I make a presumption that the car was brand new on purchase and is about 12 mths old (not explicitly stated by OP however).
The clutch has failed suddenly.
Without dismantling the clutch the dealer has already ordered parts that need replaced.
They refuse to entertain asking Mazda for assistance.
They then heroically throw in a free flywheel (a well known wear and tear component...)
And finally they don't have any parts available to show the customer.
This stinks of a scam.
|