Having recently moved house, notifying all concerned of the change was a chore.
I had an ISA with Barclays. I had just left the fund to grow over the years and not logged in to the account for over a decade - they were sending paper statements so no issue.
To get the address changed I had to go to a branch (nearest now 10 miles away due to branch closures), take passport and proof of address. The branch certified my identity. I then called the central ISA administration who later sent me new pass codes etc.
A real pain. But I would rather the banks take care of me and my money even if it means a little inconvenience. That the account was locked was absolutely right.
The "learning experience" - go online at least once a year to keep accounts "live" - includes banks, pensions, insurances, NHS etc - anything that will cause you grief if your account is blocked.
Last edited by: Terry on Fri 11 Aug 23 at 20:56
|