Got a tricky job on Wednesday. A client wants to change his email host but also uses IMAP. This is because the hard drive failed on one of the servers and he lost all his emails but the host did eventually find the 'backup'. His trust in the current host has now vanished.
I don't have much experience with IMAP but if I simply move the PST file (to his new computer) and then it up with the new email system what will happen to the synchroisation of the old files? I am very nervious when the old host is disconnected all his emails will vanish again because of the way IMAP works.
Or will outlook realise its a new host and not attempt to resynchronise and leave the files as they are? I will make backups of the PSTs before I move over to the new system but I want to make sure nothing goes wrong in the first place.
Has anybody had any experience of this? If this was POP3 it wouldn't be an issue as I am always migrating POP accounts but this is the first time I've had to it with IMAP.
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