I certainly don't expect them to cure those problems.
What I do expect is for them to accept that our equipment is in good working order as confirmed by their engineer who came out last Friday and detected a line fault but declined to look at the TV box until the 'intermittent' line fault had been repaired by Openreach,
Apparently this has now been done TT confirm but they still insist it's a fault with our equipment.
Despite the fact that on the TT forums there are many others who lost all connection to the TV box when they tried to do the compulsory update, they still won't accept there is a problem.
Pat
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