Many years back I had problems with a Sierra company car and it seemed to be accepted that the Ford diagnosis method was to chuck new parts at it (at the leasing company's cost) till it was fixed.
I can think that in previous jobs I've had there hasn't been any "refund" of wrong or wasteful diagnosis.
I also remember taking my own Mondeo to a Ford dealer due to a stuck-open sunroof and they wanted over £100 non refundable just to look at it.
Lastly after the first couple of visits my indy was quite happy to take a direct steer from me on the next bit to change. I can't think exactly when that started but maybe he was being canny.
Anyway, frustrating though it is, I'm glad it's now fixed and I'm moving on, as they say these days.
Future cars will still go to him for repairs/service, once over a certain (undefined) age when I consider the dealer service history to be unnecessary.And he won't touch my PHEV cos he knows nothing about electric vehicles and doesn't want to get electrocuted.
Which is a shame. because I might need a brake disk replaced before next year's MOT, and apparently they are the same as an Astra, both in parts and method. (One rarely uses brakes in a PHEV as resistance/engine braking is much higher when you lift off, but the dealer reckoned this one must have been dragging at some point).
I often wish I were a bit more mechanically minded and had better facilities/equipment. Had that been true the Fiesta would have cost a fraction and the Amp brake would do too. Ah well...
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