This time a good experience.
Rohan having started their sale early I ordered yesterday a shirt and pair of Bags paying extra for them to arrive tomorrow.
This morning I picked up my phone and found a missed call from an 020 7 number. No message and, while expecting it to have been one of those calls about a missing parcel or my internet being cut off, I thought I ought to call back.
It was the Rohan shop in Covent Garden about sending a package on to me because of Covid. Thinking something had gone wrong with my box ticking on the order, stuff often went to the Covent Garden shop for collection when I worked in London I said yes please. I then checked the order acknowledgement which clearly quoted delivery to my home and itemised express delivery.
Quick call back established that the system showed my order yesterday as being in prep. The package at the store was a single item - a belt. I then remembered that approx 2 years ago I'd bought, shopping while under the influence in another sale, one of their ubiquitous webbing belts in a special edition colour. Was supposed to be in London the following week but, for whatever reason never got to Covent Garden. Not worth the fare into London for a sub £5 item and I forgot it.
Anyway I should soon have a pimento coloured belt to go with my new Bags....
|