My e-bike, ordered from Germany on 21/12, hasn't come and hasn't even appeared on DHL's tracker, despite being despatched straight away. The only communication I've had was when France closed the Channel and they sent me a message saying it would be delayed.
Two days of stasis just before Christmas followed by public holidays has presumably created a massive backlog. I messaged them on Thursday asking what's happening and haven't heard yet.
Didn't anyone think it was a bad idea to have the transition end on New Year's Eve?
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