It went into treacle mode this afternoon. I've powered off the pc and router and on again. Tabs keep dropping out. ISP reports no problems. I was on firefox when it started, so closed that and tried edge, still the same. I've looked at task manager, but can't see anything obvious (although I'm not sure I would identify a problem).
Any tests or anything I can do to identify what's going on? PC's less than a year old!
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Try a system restore. It's my first port of call when the PC throws a tantrum.
Last edited by: Robin O'Reliant on Fri 30 Jan 26 at 17:19
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>> Try a system restore. It's my first port of call when the PC throws a
>> tantrum.
It won't open the start menu.
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I've got the start menu open, the problem now is I've never set up a previous restore point.
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Windows creates automatic restore points.
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>> Windows creates automatic restore points.
Where do I find them, when I set up a restore point a box showed just the one with today's date.
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"Where do I find them, when I set up a restore point a box showed just the one with today's date."
Press the Windows button and start typing "Restore" (without quotation marks). You should get something along the lines of "Create restore point" - slightly misleading, as it offers more than just creating. Open that, and you should get an option to click on a button called "System Restore".
It should be obvious after that.
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1) Open resource manager and see what's hogging what. Likely something will either be using loads of memory, loads of CPU or loads of disk.
Press Ctrl + Shift + Esc
Go to the Performance tab
It'll open a list of processes, you can sort by clicking on the column headings to see what's being greedy.
If you can see what it is, note down the task name, right click on it to end it and report back :-)
2) Start in Safe Mode and see if the problem persists.
If it doesn't go to your list of apps and see if any have been updated since the problem began, if so remove them.
Click Start → Power.
Hold Shift on your keyboard.
While holding Shift, click Restart.
Windows will reboot into the Advanced Startup menu.
Go to:
Troubleshoot → Advanced options → Startup Settings → Restart
When the Startup Settings screen appears, press:
4 for Safe Mode
5 for Safe Mode with Networking
6
If it does then we'll have to think about Plan B.
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>> 1) Open resource manager and see what's hogging what. Likely something will either be using
>> loads of memory, loads of CPU or loads of disk.
>>
>> Press Ctrl + Shift + Esc
>>
>> Go to the Performance tab
>>
>> It'll open a list of processes, you can sort by clicking on the column headings
>> to see what's being greedy.
>>
>> If you can see what it is, note down the task name, right click on
>> it to end it and report back :-)
CPU, disk and network are using 0-16%. Memory 59% with McAfee 400MB. I don't use it, worth uninstalling?
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If you aren't using McAfee get rid, though it probably isn't causing your problem. (though it might be doing a periodic scan which would slow things)
At the time of looking at resource usage was the system running slowly? Cos that all sounds quite reasonable and doesn't point to a problem.
What is running badly, the whole system or just Firefox?
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>>What is running badly, the whole system or just Firefox?
The whole thing. I tried Edge and it was just the same.
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>> Press the Windows button and start typing "Restore" (without quotation marks). You should get something
>> along the lines of "Create restore point" - slightly misleading, as it offers more than
>> just creating. Open that, and you should get an option to click on a button
>> called "System Restore".
>>
>> It should be obvious after that.
That takes me to system properties. System restore. Gives me a system restore box with just the one restore point option dated yesterday.
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I've just done a re-start and it seems to be running normally. I find that odd, as I'd switched it off a couple of times yesterday. Could that be all it needed?
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Unusual as there appeared to be nothing exceptional in your performance percentages but yes, rebooting stuff reasonably frequently isn't usually a bad idea.
I reboot my phone every few days, and my router. I also have a small cheap wired hub which serves a few items I wanted wired and rebooting that makes a world of difference sometimes...
In the absence of a proper backup strategy, setting restore points isn't a bad idea in case of future problems. I don't use them but you just need to make sure you don't accumulate too many of them otherwise you'll have no disk space.
Last edited by: smokie on Sat 31 Jan 26 at 13:10
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My home PC, a tower model slated for imminent replacement, benefits greatly from a restart every couple of days.
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>> My home PC, a tower model slated for imminent replacement, benefits greatly from a restart
>> every couple of days.
>>
You mean you leave it on 24/7?
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>> You mean you leave it on 24/7?
Yes.
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Often leave mine on, I suspect the consumption in stand by is pretty negligible as is the fire risk (screen goes off and disks spin down using power management settings)
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>> Often leave mine on, I suspect the consumption in stand by is pretty negligible as
>> is the fire risk (screen goes off and disks spin down using power management settings)
Leave it on so it's always ready eg to use FLight Radar if something interesting bumbles over.
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Flight Radar is your phone? Surely?
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>> Flight Radar is your phone? Surely?
There's an App for the phone but I've got used to the PC version.
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>> There's an App for the phone but I've got used to the PC version.
Meant to add I was using it on PC/Laptop long before I had a smartphone. Very few things where, given the choice, I prefer the phone app to using a PC.
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PC problem - Robin O'Reliant
