Can you explain further what was said Felix? At 17.14 you said BT told you that you had only 0.5Mbps not 5Mbps?
Does your router give you line stats? Look for the downstream attenuation which will give a steer to likely possible rate. My downstream attenuation invariably shows as 60dB, which makes me think it's the maximum for the display and it' actually a bit higher. 56dB or less is desirable for a "stable" service according to some sources.
Noise margin may be shown as well - 12dB or higher is the usual quoted requirement - mine is currently 11.7dB. Line rate is shown as 896Kbps down. That said, it's been up for 3 days, so it's reasonably stable, just not very fast.
If your line stats are much better than this, look to the ISP.
You have my sympathy - I don't think I'll see higher speeds for some time, unless I move house.
Last edited by: Manatee on Wed 31 Mar 10 at 22:42
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