What you could do is tell him that he should have a local copy of his emails. Create a PST file and drag and drop the emails into there. This will move the emails to PST. I do this all the time with work emails because of the size limit on the Exchange server (couple hundred Mb).
This is using some of the functionality of Outlook which I assume you're not overly familiar with.
Edit: if he's moving his email address to another provider then he has to do the above. Once he closes his email account with his current provider he would lose his emails. Unless he was using an OST.
I would not risk moving an OST from Outlook 2003 to 2007... go down the PST route. And if he's moving an email address then he may want to do this because moving his DNS name to another service provider will have downtime.
Last edited by: rtj70 on Mon 2 Aug 10 at 15:36
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Moving an IMAP PST file and changing host.. 
Moving an IMAP PST file and changing host.. 
