As to the PO knowing the contents and value, they ask, or always did for me.
A couple of years ago the PO seemed to move from "there's a list of prohibited items on the wall, tell me your parcel doesn't contain anything on that list" to "tell me the contents of your parcel, whatever it is, and I'll decide for you whether I'm going to post it".
Some people were a bit unhappy about that, for whatever reason.
Oh, here's the bit about compo from the PO terms and conditions, my italics:
“actual loss” - Where an item is lost or damaged beyond repair then it is the amount it cost the customer to acquire, purchase or manufacture the item subject to adjustment to take account of condition, age and depreciation. Where an item is damaged it is the cost of repair. No additional payment will be made for the reduced value of the repaired item.
Last edited by: Crankcase on Wed 27 Jan 21 at 11:53
|
