If you already know the number, to save time (and, for others, minutes off their plan) you could consider weq4you, where you dial using their app and they make the call.
If you get stuck in a call centre queue you do 9*, it hangs up then calls you back when an agent id free. You have to be quick to answer though as some agents hang up really quickly.
www.weq4u.co.uk/
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