>> What is sure is that there is not a sufficient population in this area to
>> prevent the onward march towards digital automation.
>>
>> The problem is more the drive to financial management of everything and no acceptance of
>> value in service and facility. Ditto mobile libraries and other such things.
>>
And the problem which was at the start of this thread is that the nub of the issue is that the technologically disadvantaged are seen as fair game for any "alternate service provider" like the 118 service to rip off people who cannot get at the free online directory options.
Not to mention the insurance companies, etc who carry on making a disproportionate amount of money from those who cannot get at the online comparison and switching services.
As usual the thread drifted a fair distance from the original issue :-)
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