Sounds a to me as though different people want different things from an auto gearbox.
I have had a 6 speed VW DSG gearbox on my GTE for the last year and a half, about 14000 miles and i love it, no problems whatever. I use and like auto hold, it holds the car when I stop and releases it when I want to move, whether it is at a junction, in a queue or when i am parking.
Maybe it's the move off in electric default that makes a difference, it certainly prefers a light foot on the go pedal but i am not a particularly heavy footed driver anyway.
i don't usually want to 'creep" anywhere, moving slowly when parking is not a problem.
In long traffic queues I find using the ACC to keep me moving at the queue speed is useful in a lot of situations.
might have an auto next time, might not, I certainly haven't been put off by the current experience
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