There may be (in fact probably are) some areas where the private hire trade need to improve.
But the principal reason for the opposition to Uber is simply protection of trade on the part of the black cabs. This will only be sustainable if the mayoral elections elect another "leftwinger".
Uber generally seem to provide lower fares than black cabs. There will always be exceptions but it's difficult without clear evidence to know if it is symptomatic , rare or simply untrue.
The black cab traded, as did much of UK manufacturing business, on a very strong brand, good product and professionalism. A lot of manufacturing business has failed over the last 30 years with a head in the sand belief in their good qualities, irrespective of what the customer wanted or the opposition offered.
Translated into the taxi business - Uber offered on line apps, payment online, cheaper fares (I've been very happy on the odd occasion I've used them), frequently with environmentally friendly vehicles (Prius). The black cab trade in denial failed to respond in 2012 when Uber launched in London with a remotely competitive offering:
- no app base (appeals to younger generation) - stick your arm out and hope one stops!
- no electric or hybrid cabs (may be available now)
- cab designs which reflect outdated regulation
- insistence on "the knowledge" rather than common sense use of satnav technology
- limited automated payment systems (some may have taken credit cards)
Uber are now doubt looking forward to the day (possibly not that far off) when driverless technology is adopted. Uber technology will make their electric cabs charge less than half the price of black cabs - no driver to pay!
I know this may make an uncomfortable read for some - but head in the sand is not a winning solution unless you are nearing retirement.
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