There was an article on the BBC's Click recently about UBER with their drivers struggling to find out how the booking algorithm worked.
He reported that UBER is not sending the nearest cab to the booker, even though they were supposed to and had potential passengers standing by his taxi booking and UBER sent cars from some distance away.
The reporter tested this and found it to be the same - with the reporter actually inside the cab when he booked it!
Seems UBER cannot even be transparent with their own drivers.
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