My insurance is through my Caxton card where we pay a membership fee. We chose this as AXA refuse to allow family members over the age of 18 to be part of a family policy even though they are students and living at home. All Caxton require is that each family member has their own Caxton Card, even though they are all on one account.
We have claimed twice with Caxton using their claims handlers in Brussels. Very happy on both occasions; one was delayed luggage and one was a cancelled holiday due to a family illness.
When I was stranded overseas just recently due to Covid-19 I was concerned about medical care as I had been away for more than the permitted maximum number of days per trip. I emailed the claims company and they replied promtly saying that until regular commercial flights commenced I was considered as stranded and they would continue to provide cover until such flights commenced. I managed to get home on a repatriation flight so would still be covered if I was there now.
The cost for five of us (four adults and a teenager) is about £150pa. Worth every penny so far.
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