I was in Spain with several friends in March when it kicked off. There were 4 parties of us staying in the same area, returning to the U.K. at approximately the same time, and our flights were being cancelled left, right and centre. We were in lockdown and slightly concerned. Jet2 cancelled our flights twice, we rebooked alternate flights online, which were also then cancelled.
Once you had changed a cancelled flight online their system didn’t allow you to do it again, so phone calls it was. I eventually spoke to a Jet2 agent late in the evening who offered me a flight the following day to another U.K. airport. Thank you very much...myself and friends booked on it immediately.
I phoned everyone I knew who was in the same dilemma advising of availability on this repatriation flight and two idiots wanted to stay on for a further week, enjoying their paid for villa, and fly back to the original airport. I stopped helping them at that point and it turned pear shaped for them. You can’t fix stupid.
And Jet2 were great. Organised chaos at Alicante, but their staff on the ground were brilliant. Even at Newcastle when we landed late evening their young ground staff were great, with people on our flight heading off all over the U.K.
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