Motorcycle insurance from Carol Nash earlier this month. Spoke to them on the phone which I prefer to do and was given a quote of £276. When I pointed out to the call handler that the reason I phoned was because I had filled out their online proposal with exactly the same info and it came to £83 she asked me for the reference number, tapped a few things into her computer and said, "Yes, I can do that".
I can understand a small premium for not going online, but nearly £250! Non internet users don't realise how expensive not being online is.
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