>> >>and thoroughly dishonest,
>>
>> How so?
>>
Same product. Purchased over the phone for £276, purchased over the web £83. It might not be illegal but its certainly sharp practice.
And in comparison, our managers oblige us to tell customers the lowest cost method of business transactions with us. For example batching BACs transactions to save the batch processing fees each time.
Same as getting the renewal quote for £400 but online the same insurance is £250 from the same company.
I know there is no customer loyalty in insurance but the market has brought that on itself.
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