I've also done a Google maps drive by to ensure I've located a place. Even if it's down a blind road on Lewis it's worth a check.
In OP's situation I'd suggest a bit in the brochure and a boldened paragraph in the confirmation email stating explicitly that the A1 was realigned n years ago and that older maps and some Satnav systems may be misleading. Append the Google map.
Repeat a week before the booking starts.
A lot of people won't be listening to what they're told on the phone; who needs directions when they've got Satnav..........
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