It is all about the balance of power between the two parties and the exent to which each behave with integrity and consideration for the other.
As an employer the proposition that 20% of my pay costs are based on zero hours contracts is great - I can easily flex my costs to reflect any change in demand levels.
As a member of staff I can choose who I want to work for and when (in theory). I can flex my hours around other commitments - child care, hobbies, study etc etc.
Reality - some employers abuse the system, some staff take advantage and cannot be relied upon. The balance at any time probably depends on unemployment levels and the alternative options for staff!
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Zero Hour Contracts new
Zero Hour Contracts new