So I dropped the package at the Co-Op in Towcester last Friday (02/10) and heard nothing more.
Herpes tracking is pretty useless so beyond fact it'd been picked up from Towcester I'd still got nothing. This Friday, 09/10, the local Hermes guy who covers this area and with whom we're on nodding terms as he's around most days rings my door bell to pick up the package. We have a conversation about the crapness of Amazon, he blames their systems and I believe him; if he was useless his name would be mud on the village Facebook group and it's not. His intervention did however mean Herpes tracking went totally haywire.
Tried contacting Amazon again today but thought I'd try webchat. Much better experience than phone, same script I expect but no carrpy phone line and no accented English to translate. Full refund. Accepted as Amazon gift card. Would normally ask them to process back to my card but as I (temporarily as it turned out) lost my card wallet and stopped my cards the credit note option was best.
PLenty of books I want plus Mrs B's laser printer is screaming for a new toner cartridge.
Last edited by: Bromptonaut on Sun 11 Oct 20 at 18:09
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