>>often supplier funded no doubt
Absolutely. Several of my clients sell to them.
There are rebates, discounts and one that caught me by surprise - a fee to have a purchase ledger clerk to look after your account - i.e. you have to pay them to pay you properly.
There are other issues too like arbitrary price reductions.
They dispute delivered quantities. One client installed equipment and changed box design to stop this happening. E.g. 24 of the same manufactured uniform items to a box, sold in multiples of 24 only. Product now weighed, videoed and put in a serial numbered outer. Whole process videoed.
They still disputed and said 23 received. Video shows 24 units going in to a packing machine, box with serial number captured. Box videoed going in to truck. One can only imagine it's been miscounted at the other end.
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