End story. Two months down the line I’ve finally recouped all the money from my CDW Excess Policy.
It took several emails, in addition to the original online claim, which was for 2x €200 for miniscule grazes front and rear, plus adding insult to injury a €50 admin fee charged by InterRent/Goldcar.
Originally I didn’t recover the €50 admin fee, but fair play, after an email querying why not they paid up.
Quite a lot of hassle to recover the €450, but several lessons learnt. Never pick up a rental car in the dark from bike sheds with little illumination. Always take both video and photos ( this was the first time I hadn’t) Never ever ever use that thieving rental company again.
I did get in touch with my broker, ‘DoYouSpain’. I expected no response and was correct. My card company were sympathetic but I didn’t need their involvement.
Off to Alicante this Saturday and hopefully arrive in daylight, using one of the two rental companies which I prefer..OK Cars in this instance. Canaries again in December, and I probably won’t bother renting this time. A friend lives and works there and together we’ve covered most of the island, although her frantic style of driving in a clapped out C5 is proper scary, so I may well change my mind if Cicar have any last minute cheap prices.
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