Sort of.
Imagine I work for someone I like/respect. Would I then write in a survey that I was unhappy at work or would I speak to the manager about it directly? Or perhaps suck it up because I generally enjoy stuff and so can overlook the odd irritation.
But imagine I work for someone I dislike/disrespect. How likely am I then to write up some trivial irritation that I would ordinarily ignore because I'm unhappy with my boss?
So of course one should look at the actual complaints and ensure there is nothing fundamentally wrong. But usually the actual details of the complaints are less significant than the fact that the complaints were made.
I feel that is not much clearer. Did it make sense to you?
|
