think not thing! Doh!
Fraud is becoming a matter of course in our society and we seem to be conditioned to accept it.
90 year old MIL got several calls from someone pretending to be Domestic and General. Wanted her account numbers and OTP code for her account. Luckily she had the wherewithal to at least check with us before handing out the details. Her bank has been alerted.
The Telegraph ran an article where to elderly people had been conned out of approx. £1m. The police won't do anything. Just report it to action fraud and the bank, it's staff, it's shareholders and pensioners will be that little bit worse off as the banks have refunded significant proportions.
We see loan fraud at the bank. Firms overstating income, profit or cashflow. No harm they say as we would have lent them the money anyway. We may have, but at a higher rate if we knew the risk was higher (risk / reward) and risk directly impacts the products, rates and fees offered.
Whenever I see the slightest fraudulent data I report it (I am obliged to under threat of prison for failure to report financial crime) and I ensure that a CIFAS marker is raised and if possible recall the loan. It may stuff the borrower but they tried to stuff me, personally - and my job is on the line if I miss something - it's personal.
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