Individuals as have said on here did not lose materially.
The environment certainly did.
I would think though that being sold something that was a lie (the emissions figures) where you did not lose anything is still fraud
If you had paid £1000 for upgraded leather for example, and they had instead fitted something cheaper you might be a bit miffed, even though there was no real difference to your ownership experience. You backside would have not noticed..
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