I contacted ‘retentions’ again, and this time spoke to someone who didn’t want to be my mate. The same 12 month line rental price as last year, £198, and £12.75 pcm for unlimited downloads ( not fibre which makes no difference to speed according to neighbours) and anytime calls. Not that I use the phone much, 95% of calls are on my mobile. That’s about £3.50 a month more than I’ve been paying for an identical plan.
I’ve read several horror stories about people changing suppliers and encountering a myriad of problems so that’s made me wary of change.....14 days to cool off if I change my mind, but 12 days in Tenerife imminently.
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