Just to be clear my wife didn't have any connection with the Apple store she has her phone on contract from EE via CPW, she just made an appointment for her 2 year plus old phone (I didn't even think they would have new 5 SE's in stock) and turned up.
She gets on with iPhones and the do what she wants and connect up to her iPad, I jumped ship and went back to Blackberry (still have my KeyOne so will be going SIM only this month), their old BB10 was an amazing OS but now it's linked to Android which I can live with once I've removed as much of the Google stuff as I can and use the remaining BB apps or third party.
I'll probably look at a deal that doesn't have unlimited minutes as seems to make a difference and to be honest we both don't call as much as we think we do.
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