Non-motoring > Apple Store customer service Miscellaneous
Thread Author: Rudedog Replies: 52

 Apple Store customer service - VxFan
My iPhone SE needed a new battery a couple of months ago. When it got down to 40%, it suddenly plummeted down to nothing and would then reboot the phone.

Was out in Swindon for the day, called into a shop and the lady said it would cost £30 for a non genuine battery, or £60 for a genuine Apple one. Both came with a year's guarantee and would take approx. an hour to replace. I said I'd think about it and come back once I'd made a decision.

I then called into another shop nearby. Was called The Phone Doctor, or Phone Medic. Anyway, asked the same question and it was £20 for a non genuine one, or £30 for a genuine Apple battery. No brainer really. Half the price of the other shop. I asked when he could do it. "Right now" was the reply. "Will take approx. ¼ hour sir". Hands the phone over and he starts taking it apart there and then. I left him to it and went and did a bit of shopping for ½ hour and then went back to collect phone. He asked me to inspect the phone and make sure it was all working and whether everything was to my satisfaction. It was, paid him £30 and was on my way.

I've now got a phone that lasts all day, without having to recharge it by 5pm daily.

Only thing I have since noticed is that the battery health feature no longer works in the menu settings and doesn't tell me the maximum capacity of the battery. Now it just says "Service". Googling this suggests that a non genuine battery has been fitted, but Google also says that this can happen with genuine batteries too. I'm none the wiser whether a genuine battery was fitted or not. It's got a year's guarantee, and like I said, it lasts all day.

As for phone tariffs, I'm with Tesco Mobile (who piggy back off O2) on a SIM Only contract. For £10 a month I get 5GB, 1000 mins, and 5000 texts messages. I rarely text these days though. Most messages are sent via WhatsApp or Facebook messenger, or iMessenger. The data package is more important to me. 5GB is more than enough for my needs.
 Messages Author Date
 Apple Store customer service new Rudedog 31 Aug 19 22:48
 Apple Store customer service new zippy 31 Aug 19 23:03
 Apple Store customer service new Duncan 31 Aug 19 23:03
 Apple Store customer service new smokie 1 Sep 19 00:11
 Apple Store customer service new sooty123 1 Sep 19 06:28
 Apple Store customer service new Duncan 1 Sep 19 07:39
 Apple Store customer service new PeterS 1 Sep 19 08:20
 Apple Store customer service new Rudedog 1 Sep 19 11:09
 Apple Store customer service new sooty123 1 Sep 19 11:13
 Apple Store customer service new Rudedog 1 Sep 19 11:44
 Apple Store customer service new sherlock47 1 Sep 19 12:22
 Apple Store customer service new Rudedog 1 Sep 19 12:34
 Apple Store customer service new No FM2R 2 Sep 19 11:53
 Apple Store customer service new sooty123 1 Sep 19 12:57
 Apple Store customer service new smokie 1 Sep 19 14:52
 Apple Store customer service new Dulwich Estate II 1 Sep 19 19:15
 Apple Store customer service new VxFan 2 Sep 19 02:17
 Apple Store customer service new Duncan 2 Sep 19 07:06
 Apple Store customer service new Fullchat 2 Sep 19 10:20
 Apple Store customer service new Zero 2 Sep 19 10:36
 Apple Store customer service new No FM2R 2 Sep 19 11:32
 Apple Store customer service new Zero 2 Sep 19 12:50
 Apple Store customer service new No FM2R 2 Sep 19 13:24
 Apple Store customer service new Duncan 2 Sep 19 11:32
 Apple Store customer service new R.P. 2 Sep 19 13:22
 Apple Store customer service new R.P. 2 Sep 19 13:24
 Apple Store customer service new commerdriver 2 Sep 19 13:40
 Apple Store customer service new Zero 2 Sep 19 14:20
 Apple Store customer service new commerdriver 2 Sep 19 15:40
 Apple Store customer service new smokie 2 Sep 19 16:47
 Apple Store customer service new CGNorwich 2 Sep 19 18:00
 Apple Store customer service new R.P. 2 Sep 19 18:16
 Apple Store customer service new Fullchat 2 Sep 19 21:44
 Apple Store customer service new smokie 2 Sep 19 19:06
 Apple Store customer service new Zero 2 Sep 19 19:34
 Apple Store customer service new CGNorwich 2 Sep 19 20:12
 Apple Store customer service new Zero 2 Sep 19 20:19
 Apple Store customer servic.. new PeterS 2 Sep 19 20:23
  
 Apple Store customer service new Zero 2 Sep 19 22:01
 Apple Store customer service new PeterS 2 Sep 19 23:01
 Apple Store customer service new commerdriver 3 Sep 19 09:16
 Apple Store customer service new Zero 3 Sep 19 09:52
 Apple Store customer service new VxFan 3 Sep 19 10:31
  
 Apple Store customer servic.. new CGNorwich 2 Sep 19 20:30
  
 Apple Store customer service new Zero 2 Sep 19 21:59
 Apple Store customer service new Bromptonaut 2 Sep 19 22:59
 Apple Store customer service new CGNorwich 3 Sep 19 08:57
 Apple Store customer service new Zero 3 Sep 19 09:09
 Apple Store customer service new CGNorwich 3 Sep 19 09:16
 Apple Store customer service new R.P. 4 Sep 19 12:49
 Apple Store customer service new No FM2R 4 Sep 19 14:12
 Apple Store customer service new R.P. 4 Sep 19 17:32
 Apple Store customer service new No FM2R 4 Sep 19 17:53
  
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