People have paid to get back, it's just that the company that promised to do so may not be able to.
The when the last outfit went under their aircraft were not used and others had to be found which is the complication, hotels abroad will sometimes turf the guest out if the tour operator fails. None of this is the fault of the tourist and the state stepping in to help is probably a reasonable thing to do, even if it is a PITA for tax payers.
ATOL / ABTA will step in to repatriate and many should have travel insurance / credit cards to cover the cost.
There was an issue a few years back when tourists stranded abroad claimed on both their credit cards under section 75 and ABTA / ATOL and it caused a ruckus at work.
There are rules somewhere that say that if you are repatriated now, then that element will not be refunded by the credit card companies.
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