>> I read that they had reduced their shop presence down to 500 outlets. Travel agents?
>> good lord, what an archaic way to do business in 2019.
>>
The number of people using travel agents has been dropping for years but I know people who still go to one because they want advice on locations that are suitable for them, they don't have the internet and they like to be able to flick through brochures. It suits some people and I suspect there will be independent agents in the high street to cater for their needs.
I haven't been on a package holiday for years, but I recall going in to a travel agent and quite enjoyed the experience. Your were treated well and not rushed. Talked through the required documentation required, recommended good places to visit (I know they got commission) etc.
Last edited by: zippy on Mon 23 Sep 19 at 18:11
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