>> ...from the ATOL website:
>>
>> "If the business collapses before you travel, the scheme will provide a refund or replacement holiday."
Indeed, but what was said on the news was slightly different. If you hadn’t travelled you’d get your money back, eventually. If you had travelled out, but Thomas Cook hadn’t paid for your hotel, ATOL only covered the the hotel cost for nights post liquidation, and of course repatriation. The accommodation cost between and arrival and liquidation, if not prepaid, was a matter for the administrator. Whether that’s intentional, a loophole or the result of sloppy drafting I don’t know!
Edited to add, or sloppy reporting ;)
Thanks that might explain why some hotels are giving guests bills to settle before departure.
Last edited by: VxFan on Thu 26 Sep 19 at 01:46
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