Just had my building and contents renewal from LV. We have at least 10 claim free years. They wanted £165 compared to £147 last year. I went online and can get equivalent cover from £102 but with lots of detailed questions re BSI locks etc. I tried Direct Line and after a handful of simple questions got cover for £109.
I did go back to LV for a requote but even with that price challenge the best they could offer was £156. So I've gone with DL.
I recall from previous threads that LV are a popular choice with forum members. I wonder how my LV car renewal due in October will stack up. Its been competitive for five years so I hope todays rise doesnt carry across to the motor side.
I know this experience is the norm nowadays but I am surprised how little effort insurers put into customer retention.
Last edited by: martin aston on Mon 11 Jun 18 at 15:02
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