Computer Related > modem problem or isp? Miscellaneous
Thread Author: Felix Replies: 86

 modem problem or isp? - Manatee
I'm not familiar with your router but is the amber light showing no ADSL sync? If so it could be a line problem (or a router problem).

Is your phone line noisy (press a button to get rid of the dial tone and listen). If there is a noticeable buzz then report a line fault (don't mention the internet issue, just tell them you have a poor line)

We have a relatively poor line, and despite much to-ing and fro-ing with BT and the ISP, we still get drop outs when it rains because we lose the ADSL sync.

You might try different phone sockets as well, if you can get it to work on one but not another then it suggests a local/line rather than an ISP problem. The main socket should be the best bet.

Whenever I moan to the ISP they have me unplugging all the other "equipment" - it never makes any difference, but you could try that. You'll have to tell the ISP you've tried that anyway before they'll do anything else or pass it to BT.

And always try a restart as Zero suggests.
Last edited by: Manatee on Sat 20 Mar 10 at 10:38
 Messages Author Date
 modem problem or isp? new Felix 20 Mar 10 06:15
 modem problem or isp? new Zero 20 Mar 10 10:00
 modem problem or isp? new Manatee 20 Mar 10 10:38
 modem problem or isp? new Felix 20 Mar 10 11:33
 modem problem or isp? new Zero 20 Mar 10 11:37
 modem problem or isp? new Felix 20 Mar 10 11:59
 modem problem or isp? new Zero 20 Mar 10 12:06
 modem problem or isp? new Manatee 20 Mar 10 12:39
 modem problem or isp? new Zero 20 Mar 10 12:44
 modem problem or isp? new Manatee 20 Mar 10 12:48
 modem problem or isp? new Felix 20 Mar 10 12:48
 modem problem or isp? new Felix 20 Mar 10 14:36
 modem problem or isp? new Zero 20 Mar 10 14:40
 modem problem or isp? new Zero 20 Mar 10 15:06
 modem problem or isp? new Felix 20 Mar 10 16:28
 modem problem or isp? new spamcan61 20 Mar 10 15:07
 modem problem or isp? new Manatee 20 Mar 10 15:45
 modem problem or isp? new Felix 20 Mar 10 19:17
 modem problem or isp? new Felix 21 Mar 10 07:54
 modem problem or isp? new Iffy 21 Mar 10 08:06
 modem problem or isp? new Felix 21 Mar 10 08:18
 modem problem or isp? new Iffy 21 Mar 10 08:27
 modem problem or isp? new Manatee 21 Mar 10 08:37
 modem problem or isp? new Felix 21 Mar 10 08:53
 modem problem or isp? new Dog 21 Mar 10 09:17
  
 modem problem or isp? new Felix 21 Mar 10 09:25
 modem problem or isp? new Zero 21 Mar 10 10:01
 modem problem or isp? new Felix 21 Mar 10 10:15
 modem problem or isp? new swiss tony 21 Mar 10 10:33
 modem problem or isp? new John H 21 Mar 10 11:13
 modem problem or isp? new spamcan61 21 Mar 10 19:04
 modem problem or isp? new Stuartli 21 Mar 10 19:18
 modem problem or isp? new Stuartli 21 Mar 10 19:26
 modem problem or isp? new Felix 22 Mar 10 07:30
 modem problem or isp? new Felix 22 Mar 10 07:56
 modem problem or isp? new Zero 22 Mar 10 10:41
 modem problem or isp? new Dog 22 Mar 10 11:13
 modem problem or isp? new Felix 22 Mar 10 11:25
 modem problem or isp? new Stuartli 22 Mar 10 23:17
 modem problem or isp? new Felix 22 Mar 10 07:33
 modem problem or isp? new spamcan61 22 Mar 10 12:57
 modem problem or isp? new Felix 22 Mar 10 14:16
 modem problem or isp? new spamcan61 22 Mar 10 14:29
 modem problem or isp? new Felix 22 Mar 10 14:41
 modem problem or isp? new scousehonda 23 Mar 10 09:09
 modem problem or isp? new spamcan61 23 Mar 10 09:34
 modem problem or isp? new Felix 24 Mar 10 08:24
 modem problem or isp? new Dog 24 Mar 10 09:31
  
 modem problem or isp? new Felix 24 Mar 10 14:51
  
 modem problem or isp? new L'escargot 23 Mar 10 09:47
 modem problem or isp? new Felix 27 Mar 10 18:23
 modem problem or isp? new Zero 27 Mar 10 22:34
 modem problem or isp? new Manatee 27 Mar 10 23:03
 modem problem or isp? new Felix 28 Mar 10 09:11
 modem problem or isp? new Zero 28 Mar 10 11:24
 modem problem or isp? new Aretas 28 Mar 10 23:30
 modem problem or isp? new Felix 29 Mar 10 07:43
 modem problem or isp? new Dog 29 Mar 10 08:33
 modem problem or isp? new Aretas 29 Mar 10 12:40
 modem problem or isp? new Felix 31 Mar 10 17:14
 modem problem or isp? new Dog 31 Mar 10 18:44
 modem problem or isp? new Felix 31 Mar 10 19:33
 modem problem or isp? new Dog 31 Mar 10 20:20
 modem problem or isp? new smokie 31 Mar 10 19:27
 modem problem or isp? new Zero 31 Mar 10 20:30
 modem problem or isp? new Felix 31 Mar 10 20:41
 modem problem or isp? new Manatee 31 Mar 10 21:06
 modem problem or isp? new rtj70 31 Mar 10 21:39
 modem problem or isp? new Zero 31 Mar 10 21:57
 modem problem or isp? new Felix 31 Mar 10 22:09
 modem problem or isp? new spamcan61 31 Mar 10 22:14
 modem problem or isp? new Felix 31 Mar 10 22:13
 modem problem or isp? new Zero 31 Mar 10 22:37
 modem problem or isp? new Zero 31 Mar 10 22:41
  
 modem problem or isp? new Manatee 31 Mar 10 22:43
  
 modem problem or isp? new Manatee 31 Mar 10 22:40
 modem problem or isp? new smokie 1 Apr 10 00:00
  
 modem problem or isp? new Felix 1 Apr 10 06:14
  
 modem problem or isp? new Felix 1 Apr 10 06:10
  
 modem problem or isp? new Pat 1 Apr 10 07:23
 modem problem or isp? new smokie 1 Apr 10 07:26
 modem problem or isp? new Crankcase 1 Apr 10 09:54
 modem problem or isp? new Manatee 1 Apr 10 07:36
 modem problem or isp? new Felix 1 Apr 10 08:25
 modem problem or isp? new Felix 1 Apr 10 11:37
 modem problem or isp? new Zero 1 Apr 10 12:37
 modem problem or isp? new Felix 1 Apr 10 13:50
  
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