>>
>> It did occur to me that getting someone in to poke about might lower the
>> blood pressure more effectively than dealing with the ISP's 'support' team.
>>
I had thought about that and I'd do it if I had the slightest suspicion that the problem was at my end. I'm no internet geek but I'm moderately computer savvy (I'm a systems engineer so have to be) and able to follow a logical approach to problem solving. All this will do is confirm that my ISP has to sort out their end or the exchange and no PC expert I hire can help with that (I think).
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