I think you probably need to keep on at the ISP. They'll jerk you around plugging and unplugging things for a while but if it needs BT to sort a line issue then they're the only people who can instigate it. BT won't help you direct unless there's a problem with voice calls.
If it turns out to be the router there's a good chance you can get them to send you one free if you're out, or nearly out, of contract.
If you want to carry on investigating on your own there's lots of detail stuff on the web (assuming you have access to it as you are posting here!)
e.g. www.kitz.co.uk/adsl/lowSNR.htm
Last edited by: Manatee on Sat 20 Mar 10 at 15:50
|
