>> Dont know where their call centre is but the guy was unintelligible. Does anybody have similar experience to suggest my isp should be able to fix it easily enough?
>>
call centre as a guess is India, Im sure the pushy sales office is...
Im sure the fix will be easy, its the getting them to do it will (as you fear) be the hard bit.
I had huge problems with NTL, it cosy me over £50 in mobile calls (I didnt have a landline) before getting mine fixed, and that turned out to be a simple throwing the wrong switch when a neighbour left them (he still had his line they turned mine off!)
A tip... get a name of the person dealing, and ask, nay demand, to speak to a supervisor if you think your banging your head against a wall....
failing all that Charles Dunstone, is your man, he is CEO, and his Email is on Google, if you cant find it, get the mods to mail me....
Last edited by: swiss tony on Sun 21 Mar 10 at 10:36
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